Patagonia Camp has been created for our guests to enjoy the exuberant nature of Torres del Paine to the maximum. It is a place to isolate yourself from the world and work, so our yurts do not have television.
Do the rooms have telephone?
Rooms have telephones to contact reception or
other yurts for any needs our guests may have.
Direct international dialing and direct national
dialing are available.
Is there a
business center at Patagonia Camp?
There is WIFI in the Lounge & Bar area and a
computer available for guest use. It is important to
note, however, that it is satellite internet service
in a remote location and can occasionally be very
slow.
Does Patagonia
Camp provide transfer service to and from Cerro
Castillo?
We have a transfer service to and from Cerro
Castillo, included in our All Inclusive Programs.
Does Patagonia
Camp have medical facilities?
No, at Patagonia Camp we do not have medical
facilities although our guides do have WFR
(Wilderness First Responder) Training. In addition,
the nearest hospital is in Puerto Natales, only one
hour from Patagonia Camp and there is ambulance
service available both from Torres del Paine Park
Administration and from Puerto Natales.
What is the
tipping policy?
Tips depend on each individual guest and their
satisfaction with services; however, it is usual to
leave a US$20 daily tip for general staff and US$5
for luggage valet. Tips for guides and drivers are
separate and depend on each guest.
Is it possible to
communicate with guests in the event of an
emergency?
Patagonia Camp has a satellite telephone, and
the number is 56-61-360 440 / 56-61-360 441. Guests
can also be contacted by e-mail at
camp@patagoniacamp.com
What is the
difficulty level of excursions?
Patagonia Camp excursions have designed for
persons with average physical fitness, whether
children, teens or adults. Excursions are half-day
or full-day and the most demanding expeditions are
the treks to Torres del Paine Base and to Valle del
Francés.
Can the programs
be modified?
Our REGULAR programs have been designed for
guests arriving from Punta Arenas, Puerto Natales or
Cerro Castillo. Any changes to the program will be
considered an optional service and have an
additional cost.
Are there
alternative options to the daily menu?
Our menus are prepared with the traditional
products of Patagonian cuisine, such as lamb,
southern hake, calafate berries and others. Please
let us know ahead of time on your reservation form
if you have any dietary restrictions due to health,
religious or any other reason.